Whether it’s an air conditioner, a water heater or a coffee maker, most manufacturers will require you to register equipment shortly after purchase in order to offer you their basic factory warranty.

Unlike a coffee maker which can be easily replaced, warranty service for major equipment requires more than a phone call to the manufacturer and voiding those warranties is easier than you might think.

When it comes to major equipment, using off-brand replacement parts or failing to use an authorized service provider for repairs and regular preventive maintenance are just a few of the things that can void your warranty and, when it comes time for warranty service, you’ll need an authorized service provider to diagnose the problem and deal with the manufacturer.

Manufacturers will often require service providers to send back a defective part so they can confirm that it is, in fact, defective and, if they determine that the replaced part was still good, the service provider will be held liable for the cost of the part, plus an additional financial penalty.

And, while the basic factory warranty will cover the cost of a warrantied part, it won’t cover the costs associated with diagnosing the problem, ordering the new part, filing the warranty paperwork, or sending the defective part back to the manufacturer – all of which can far outweigh the cost of the part itself, which is why so many service providers won’t even bother with warranty work…

At All-Pro Electrical and Air Conditioning, we are committed to exceeding your expectations every day - and that includes honoring all manufacturer’s warranties!